partners Archives | IGEL The Secure Endpoint OS for Now & Next Mon, 28 Apr 2025 12:25:24 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.2 IGEL Now & Next Miami Recap: EUC Innovation, Sun, and Surprises on the Dance Floor https://www.igel.com/blog/igel-now-next-miami-recap-euc-innovation-sun-and-surprises-on-the-dance-floor/ Thu, 24 Apr 2025 11:09:24 +0000 https://www.igel.com/?p=150259 The energy in Miami was as vibrant as the EUC community it brought together. IGEL Now & Next has quickly become a cornerstone event for those shaping the future of end-user computing, and this year’s edition didn’t disappoint. With major…

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The energy in Miami was as vibrant as the EUC community it brought together. IGEL Now & Next has quickly become a cornerstone event for those shaping the future of end-user computing, and this year’s edition didn’t disappoint. With major product announcements, thought-provoking sessions, and plenty of opportunities to connect, the event delivered insight. Liquidware was proud to be on-site, sharing updates, meeting with peers, and speaking with enterprises to help solve modern challenges in end-user computing.

Windows Apps on IGEL OS Through Modern Delivery

IGEL previewed support for delivering Windows applications directly into the IGEL OS using modern app technology. This is a natural fit with Liquidware FlexApp, which supports virtually any Windows app publishing platform, including RDSH, Citrix, and Microsoft AVD. Organizations can now combine IGEL’s secure OS with their preferred app delivery approach to provide consistent, reliable access to applications across their environments.

CommandCTRL Expands to IGEL Secure OS

Liquidware also introduced a new agent for CommandCTRL that supports IGEL Secure Endpoint OS. This enhancement brings real-time digital experience troubleshooting directly to the edge, enabling IT teams to diagnose and resolve issues on IGEL-powered endpoints no matter where users are located. It also links joined Windows sessions for complete visibility and faster remediation. For more on the announcement, check out James O’Regan’s blog: https://blog.liquidware.com/2025/03/21/big-moves-in-dex-coming-next-week-at-igel-now-next/

Shoutouts, Socks, And Sharp Keynotes

Scott Manchester from Microsoft delivered a memorable keynote that highlighted the evolving landscape of EUC. We were honored by his shoutout to Liquidware’s FlexApp integration with Azure app Attach. He even showed off a pair of Liquidware socks on stage—excellent taste in both technology and fashion.

Community Insight From Tom Nguyen

Tom Nguyen, Senior Solutions Architect at Liquidware, delivered a strong session on the community stage covering Windows 11 migration readiness. He shared how Stratusphere UX can be used to assess environments, and how IGEL OS can extend the life of hardware while delivering modern workspaces from the cloud. Using ProfileUnity and FlexApp, organizations can achieve seamless transitions without the need for endpoint refreshes.

Liquidware Senior Solutions Architect Tom Nguyen takes the stage to share on Windows 11 readiness

IGEL Charts New Ground with a Client-Side Hypervisor

One of the reveals from IGEL was the upcoming support for a client-side hypervisor. While it seems like a departure from their traditional focus on repurposing existing hardware with a lightweight, secure OS, this move makes sense for some compelling use cases. Organizations that rely on legacy Windows operating systems to support critical apps or equipment will now have a secure way to run those environments, and other use cases will emerge.

A Strong Finish In Miami Style

The closing night celebration featured none other than Shaggy, and let’s just say the EUC crowd exceeded expectations with their dance moves. It was a fun, energetic end to an event filled with collaboration, learning, and vision for the future.

Wrapping It Up

From new product capabilities to expanded partnerships and real-world EUC strategies, IGEL Now & Next Miami delivered on all fronts. Liquidware was proud to be part of the momentum—and we’re especially grateful for the chance to share the stage and the conversation.

IGEL Community members gather on the beach outside the Fontainebleau at sunrise

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Elevate AVD and Windows 365 access with insider tips for IGEL OS https://www.igel.com/blog/elevate-avd-and-windows-365-access-with-insider-tips-for-igel-os/ Tue, 23 Apr 2024 15:19:33 +0000 https://www.igel.com/?p=105772 When running your desktop workloads in the cloud, a piece of good advice will be to make sure that access is restricted to only the ones YOU want to be able to access your environment. You can achieve that by…

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When running your desktop workloads in the cloud, a piece of good advice will be to make sure that access is restricted to only the ones YOU want to be able to access your environment. You can achieve that by using conditional and contextual access. Looking at conditional access in Entra, you can limit access for specific platforms. At first glance, this offers a broad result; let’s say that you want to restrict access to your AVD environment to Linux OS only, which means that no operating system other than Linux can access your resources. Well, that is still a pretty broad range of clients. You can then start limiting based on conditions using scripting to identify factors of your clients. IGEL is working on enabling Intune registration of IGEL OS clients, but let’s say that you want to take it to the next level already now. Let’s say that you really want to control the fact that ONLY your managed IGEL OS endpoints can access your AVD/Windows 365 resources. You can do that today, even without IGEL OS having Intune or conditional access capabilities. To build some understanding:

Entra Enterprise Applications and AppID registrations and 1st/3rd party AppIDs

An AppID in Entra represents how a client identifies itself when connecting to Entra services. AppIDs are then used to control user/group access and what permissions the app will have within an Azure tenant. AppIDs are categorized into 1st-party and 3rd-party AppIDs.

  • A 1st-party AppID is an AppID created by Microsoft and trusted by every tenant in Azure by default.
  • A 3rd-party AppID is an AppID created by partners and supplied with their 3rd-party applications, though customers can also register custom, unique AppIDs in their own tenant.

When it comes to Microsoft Entra, specifically looking at the use case of Azure Virtual Desktop (AVD) and Windows 365 (W365), client applications will present their AppID on the connection, and rule sets will then grant access to backend services.  The IGEL AVD Client is predefined, with a 1st-party AppID, while the IGEL Windows 365 App is predefined with a 3rd-party AppID.

IGEL AVD Client comes with a 1st-party AppID
As the IGEL AVD Client comes with a 1st-party AppID, it is trusted by any Azure Tenant and has the appropriate permissions in the tenant to access the backend services. From an admin perspective, no configuration is needed in Entra to allow the IGEL AVD Client to connect to AVD sessions.

Consent required for IGEL Windows 365 App
The IGEL Windows 365 App, though, comes with a predefined 3rd-party AppID that is not, by default, trusted by any tenants in Azure. This leads to a tenant admin needing to grant access for the AppID to be used by the owned tenant. This process is called consent. While consenting to the AppID, tenant admins will grant AppID access to the backend services. The consent process of the IGEL Windows 365 App is described in the IGEL Knowledgebase here:
https://kb.igel.com/cpc/1.1.90/en/troubleshooting-user-gets-prompt-need-admin-approval-on-igel-windows-365-startup-119880136.html

And reference to Microsoft documentation here:
https://learn.microsoft.com/en-us/entra/identity/enterprise-apps/user-admin-consent-overview

Registering your own Entra App Registration and assign its AppID to IGEL AVD Client

Entra admins can register unique intra-tenant Entra Applications, choose to set the permissions needed, and then consent to access on behalf of the company.
The new custom AppID can then be assigned to the IGEL AVD Client as an identifier, allowing you to ensure that all your managed IGEL OS endpoints connect to your AVD environment using a unique AppID. When writing this article, the IGEL Windows 365 App, with its 3rd party AppID, has a fixed AppID in the code, but that will change soon, and you will be able to add your custom AppID to the IGEL Windows 365 App too.

Let me show you how to create your own AppID in the Azure Portal:

  1. Log in to portal.azure.com with an Entra admin account that has the rights to manage App Registrations and Enterprise Applications
  2. Navigate to Microsoft Entra ID->App Registrations and click New Registration

    1. Name the application
    2. Redirect URI: set it to Public Client/native (mobile… with the value https://www.wvd.microsoft.com/webclient
    3. Click Register to create the App
  3. Now your new App will be visible:

    Pay attention to the Application (client) ID, as this is going to be needed when setting the AppID for IGEL AVD Client
    Don’t worry; the AppID you see on the screen has already been deleted 😊
  4. Click your new App
    1. Click Add a Permission
    2. Select APIs my organization uses and Type Azure Virtual Desktop in the filter box
    3. Select Azure Virtual Desktop
  5. Request API permissions

    1. Select Delegated Permissions
    2. Make sure that Access – Access Windows Virtual Desktop  is checked
    3. Click Add permissions
  6. The result should look like this:
  7. Now go to Microsoft Entra ID -> Enterprise Applications and select your App
    1. Click Grant admin consent for %tenant% – Walk through the guide that pops up with the end goal to Accept

    2. This is how it should look when ready!

You have successfully created a custom AppID, with the appropriate rights to access Azure Virtual Desktop, that we can assign to our IGEL OS AVD Client. Here is how that is done:

  1. Open the IGEL Setup on the local machine or the profile with the designated AVD session
  2. Goto System->Registry->App->AVD-> Sessions->%youravdsession%->Options->Workspace-0->client-app-id

  3. Set the Workspace Client Application Identifier to the Application ID of your new custom App registration

Cool! Now you have an Entra Enterprise app that is unique to your company and that the IGEL AVD Client uses to identify itself when connecting.

Stay tuned to Fred’s Tips & Tricks blogs for the latest in IGEL with Microsoft AVD and Windows 365.

#WindowsintheCloud #identityaccessmanagment #IGELOS #azurevirtualdesktop #windows365 #euc #daas

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IGEL and VMware: A “Perfect Pair” for Cost-Effectively Securing the Enterprise https://www.igel.com/blog/igel-and-vmware-a-perfect-pair-for-cost-effectively-securing-the-enterprise/ Wed, 29 Nov 2023 09:25:12 +0000 https://www.igel.com/?p=86944 Last week at VMware Explore 2023 in Barcelona, IGEL showcased how our Secure Enterprise Endpoint OS (IGEL OS) secures modern enterprise environments in partnership with VMware. Our experts, including CTO Matthias Haas, Vice President of Sales Brian Cornell, Vice President…

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Last week at VMware Explore 2023 in Barcelona, IGEL showcased how our Secure Enterprise Endpoint OS (IGEL OS) secures modern enterprise environments in partnership with VMware.

Our experts, including CTO Matthias Haas, Vice President of Sales Brian Cornell, Vice President of Vertical Solutions James Millington, and Claudio Nessi, Regional Vice President, were on hand to share insights with organizations attending the event on how to manage endpoint security and cloud applications while saving money.

Some of the key takeaways our team took from the event include:

  1. The elephant in the room. We all know changes are coming at VMware and that, unfortunately, people will be affected. But what was encouraging from an EUC perspective was a signaling of the continued innovation and investment in the Workspace ONE and Horizon platforms.
  2. Optimizing the journey to the cloud. The multi-cloud story applies to end-user compute as well as the data center. Whether through a journey directly from on-premises deployments to DaaS, or split strategies of bursting to the cloud for additional scale or disaster recovery (DR), organizations are looking for flexibility to move between environments easily. Having an endpoint designed for simplicity that can be easily reconfigured to connect to a new desktop environment is critical to the success of these projects.

    Download our solution brief, “11 Reasons to Choose IGEL Enterprise Endpoint OS 12 for VMware Workspace ONE and Horizon 8.”

  3. Endpoint security. Security has long been a benefit of virtual desktops. The ability to reboot to a clean image is instrumental in getting organizations up and running in the event of a successful attack. But the benefits of this can be lost if the endpoint doesn’t share the same reboot to clean approach. IGEL’s Preventive Security Model eliminates endpoint vulnerabilities and enables centralized management of IGEL endpoints from the IGEL Universal Management Suite (UMS), regardless of physical location. IGEL and VMware Horizon are among the most resilient IT infrastructures to combat ransomware and other malware.
  4. Partnerships. Seeing such a great turnout of partners – and friends was great. The integrations between Workspace ONE and Horizon platform and the rich partner ecosystem help our end customers deliver meaningful solutions for specific use cases, such as healthcare. IGEL’s newly announced integration with Workspace ONE Identity Services is one example of a customer-driven partnership where we delivered the right user experience to solve specific workflow issues.
  5. User Experience and Cost Optimization. Digital employee experience is a hot topic for many organizations – and we agree. In fact, we’d be very appreciative if you’d take two minutes to fill out the survey we are running with our partner, LG. Ensuring simple, consistent access without delays, distractions, or security issues is core to our Secure Enterprise Endpoint OS. As budgets tighten and organizations look for ways to support innovations like DaaS, Cloud, and SaaS (and working out how to incorporate AI!), optimizing your endpoint for the cloud is a critical part of this strategy.

Download our solution brief here to learn how IGEL and VMware make the “perfect pair” for easy, safe, and cost-effective end-user computing for today’s modern enterprises.

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Login VSI Featured in the IGEL Partner Pavilion at HIMSS 21 https://www.igel.com/blog/login-vsi-featured-in-the-igel-partner-pavilion-at-himss-21/ Thu, 08 Jul 2021 15:47:08 +0000 https://www.igel.com/?p=51761 Login VSI to showcase Automated Testing Platform as part of the IGEL Ready Ecosystem Login VSI is among a select group of exclusive partners to participate in the first annual IGEL Partner Pavilion at HIMSS 21, the healthcare industry’s information…

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Login VSI to showcase Automated Testing Platform as part of the IGEL Ready Ecosystem

Login VSI is among a select group of exclusive partners to participate in the first annual IGEL Partner Pavilion at HIMSS 21, the healthcare industry’s information and technology event of the year. Here, alongside IGEL and other key IGEL Ready partners, Login VSI will be showcasing its flagship product, Login Enterprise. Login Enterprise is an automated testing platform that predicts performance, ensures business continuity, and reduces risk.

For healthcare providers, edge computing technology innovation has a direct impact on patient outcomes and clinician productivity. This will be on full display during HIMSS 21, the first in-person event of the year in the IGEL Partner Pavilion. During the event, IGEL Ready partners will be showcasing how their technology integrates with IGEL OS to empower healthcare organizations with innovative and secure edge computing solutions.

During the live event, held August 9-13 in booth #2859 on the main expo floor of the Sands in Las Vegas, Login VSI will demonstrate how critical testing has become in the modern healthcare enterprise. Login Enterprise tests the desktop and its associated healthcare applications, from pre-production to production, maximizing the end-user experience for all digital workspaces.

Can’t-Miss Demos, Presentations

During HIMSS 21 Login VSI will also be a featured presenter in the IGEL Partner Pavilion theater. Don’t miss the presentation “Testing is the new Monitoring” presented by Richard Scannell. It will discuss how automated testing enables your healthcare enterprise to move changes and new releases into production faster while reducing risk and eliminating any disruption of clinical applications.

Login VSI is one of the IGEL Ready partners who will provide live demos of technology that integrates with IGEL OS to enhance the security, productivity and manageability of the healthcare endpoint during HIMSS 21. Partners in the IGEL Ready ecosystem are helping healthcare organizations shift to the future with innovative technology for the roaming, shift working healthcare provider. Specifically, IGEL OS and its UMS management software are ideally suited to support a shared workplace with secure policy controls and management. IGEL OS also enables easy user access so physicians and clinical staff can get to work quickly, in whatever device and location they’re using.

Multiple Chances to Win an LG All-in-One Thin Client

Don’t miss your chance to win. IGEL will be raffling a 34” LG All-in-One Thin Client every day throughout the show. Be sure to enter to win by coming by the IGEL Partner Pavilion in booth #2859 on the main expo floor of the Sands Expo every day!

IGEL Ready: Celebrating One Year of Growth and Innovation

With HIMSS 21, IGEL Ready is celebrating its one-year anniversary by spreading its wings further and marking its debut at this prominent industry event. This rapidly growing ecosystem is already over 100 technology partners strong and enables customers to consider compatible devices and partner applications across a range of categories. Each can be viewed in the customer-facing IGEL Ready Showcase.

During HIMSS 21, IGEL will also be holding the first-ever IGEL Ready Partner Advisory Board meeting. This meeting will discuss the future of the program, feature exclusive IGEL executive presentations. Participating IGEL Ready partners will also get an exclusive glimpse at the new IGEL OS 12 roadmap.

Join IGEL and Login VSI at HIMSS 21 to see innovations in healthcare end-user computing technology. Learn more and register here. We’ll see you in Las Vegas!

 

 

 

 

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IGEL Partners: Examples of Being Agile and Nimble in this Transitionary Time https://www.igel.com/blog/igel-partners-examples-of-being-agile-and-nimble-in-this-transitionary-time/ Wed, 02 Dec 2020 14:04:22 +0000 https://www.igel.com/?p=31276 As we return from our Thanksgiving break in the US, with year-end upon us, I look back and reflect on a very unique year. Who would ever have foreseen the overnight transition to remote selling and marketing back in March?…

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As we return from our Thanksgiving break in the US, with year-end upon us, I look back and reflect on a very unique year. Who would ever have foreseen the overnight transition to remote selling and marketing back in March? We all felt the uncertainty of the new environment and the effect it had on our pipeline in Q2… but by mid-summer, our customers had adapted and settled into a new cadence.

In fact, COVID hasn’t stopped the digital transformation journey that many of our customers are on. I was reading a recent IDC study on the technology investment trends for the future enterprise that will continue to drive digital transformation. One of the trends – creating digital parity – jumped out at me!

  • By 2022, an additional $2 billion will be spent on desktop- and workspace-as-a-service by the G2000, as 75% incorporate employees’ home network/workspace as part of the extended enterprise environment.
  • By 2023, 75% of the G2000 will commit to providing technical parity to a workforce that is hybrid by design rather than by circumstance, enabling them to work together separately and in real-time.
  • Furthermore, for our biggest industry, healthcare, IDC predicts that providers are set to increase spending by 70% on connected health technologies by 2023.

IGEL products and solutions are perfectly aligned with driving innovation in desktop- and workspace-as-a-service applications! Ease-of-use and security are key tenets of IGEL’s strategy, and with a $2B addressable market in front of us, growth opportunities are large and profitable for partners who work with us.

We are so thankful for our partners who were agile and nimble in this transition. Not only did they enhance their IGEL technology skills, they also refined their ability to market and sell IGEL products during this unique time. As I meet with many key partners this quarter to put together business plans for 2021, here are a few illustrative examples of partners who are agile and focused on meeting customers’ needs using IGEL software solutions:

Third Octet is creating a practice called BYOW – “Bring Your Own Workspace.” Focusing on creating IP and solutions to deliver business outcomes for our customers. Their recurring revenue is growing extremely fast with this focus.

Entisys360 has proactively been putting on workshops, bringing in customers to enable them, and at the same time completing all of IGEL’s sales and technical certifications. This is allowing them to lead PoVs in the sales cycle, as well as building pipeline.

Right Systems has been shadowing IGEL on PoVs to get even more skilled to drive successful customer implementations and is building their services revenue as a result. They just booked one of our largest customer deals with a healthcare institution.

MSG has been a strong advocate of IGEL by educating our German customers on IGEL software solutions, trade-up programs, support we provide and our technological leadership, as well as providing NFR licenses for customers. This has resulted in several customers committing to IGEL and building a nice pipeline for MSG.

Nimble has been doing a great job in focusing on solving for the business outcomes that our Benelux customers are looking for. They have quickly raced through our certification process, getting skilled and now offering a DaaS offering to our SMB customers.

There are many more examples like these illustrating how partners are engaging with us and driving customer success.

I recognize, with the pandemic still with us, forecasting for 2021 won’t be easy. But let’s take it one quarter at a time and continue to drive customer success together. Look out for our new partner program to be launched in January. It will continue to have a strong focus on the enablement journey for partners, but will also offer a set of incentives to reward partners that drive customer success, sales and pipeline.

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It’s All About the Partners: Why I Joined IGEL https://www.igel.com/blog/its-all-about-the-partners-why-i-joined-igel/ Thu, 20 Aug 2020 19:13:23 +0000 https://www.igel.com/?p=29174 I’ve been working in Silicon Valley for more than 25 years, and during that time I’ve seen a lot of change happen in this industry. I’ve learned how important it is for a company to have a deliberate and purposeful…

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I’ve been working in Silicon Valley for more than 25 years, and during that time I’ve seen a lot of change happen in this industry. I’ve learned how important it is for a company to have a deliberate and purposeful Indirect Sales strategy – and not be hesitant about jumping in with both feet and committing to partner success. I’m a natural problem solver and love to help people. Roles that worked closely with the field sales team have been gratifying and likewise helping partners was something I gravitated towards. Over the years, I’ve learned a lot about partner strategy, how to align it with the field go-to-market to reduce any channel conflict and equip partners with the tools and compensation they need to be successful. I’m grateful to have been able to hone these skills working for industry-leading companies including Cisco, Adobe, Informatica and ServiceMax.

Furthermore, over the years, my experience has taught me that there are three things that are important about a company – 1) It’s culture; 2) It’s technology leadership; and, 3) It’s market leadership and total available market (TAM). When I joined IGEL, I was able to check off all three, and that is one thing that attracted me to this passionate, high-energy company. But there’s much more to the story.

The culture of Servant Leadership is something I love. The empathy IGEL has for its employees, its customers and its partners and how it wants to serve them to make them successful is awesome. Next, the product leadership IGEL has in the Cloud Workspaces market, and the innovation that it continues to drive is very reassuring. It’s exciting to see the large market opportunity in front of IGEL that will fuel strong growth while also enabling it to acquire new customers and make them successful. This too is very motivating.

Finally, seeing IGEL as a Channel-First company – with its 100% commitment to the Indirect Sales Route-to-Market – and the maturity to understand that we absolutely need a strong partner ecosystem to scale and grow, sealed the deal so to speak.

My First 120 Days on Board

It’s been a very interesting first 120 days coinciding with the world entering unprecedented times with the COVID-19 pandemic. During this time, I’ve spent a lot of time learning about current programs that are in place, the partners we work with and what we need to do to evolve our partner programs to align to their success.

As Channel Chief, I recognize that each of our partners and their customers are on their own unique journeys toward digital transformation that will drive desired business outcomes.

So I thought it would be good to conduct a mid-year survey as well as my meetings with our strategic partners and get their feedback on a few key topics.

Some common themes I heard were:

“Partners give high marks to our Channel team and our Field Sales team.”

“However, they also are requesting a stronger 3-legged approach between Partner sales, IGEL field sales and IGEL channel sales.”

“Partners see customer demand for IGEL products/solutions going up…especially being driven by the need for a secure and easy to use virtual desktop framework….. supporting work-from-home and business continuity needs of customers.”

“The need for a subscription or consumption based model.”

“Partners want a more active role in providing Services.”

“With the overnight switch to remote Marketing, Partners need help in driving relevant digital marketing.”

With that in mind there are five things that I am focusing on:

  • I want us to ensure we have the right number of partners, as well as the right type of partners who are committed to driving customer success, renewals and recurring revenues. By aligning with our ecosystem partner communities including Citrix, Microsoft, VMware and AWS, we can build scalability into our programs by recruiting the right partners, in the right geographies and with the right skillsets.
  • Ensuring that our Field Sales & Channel teams work even closer with our strategic partners. We want to double down on those partners. Their success is going to lead to our success.
  • It will be important to have a motivating set of financial incentives to reward our partners in a consistent and predictable manner. I am balancing the front-end margins that will reward the transaction, as well as introducing back-end rebates to reward a number of items – the sales motions and engagement with the field, acquisition of new logos, pipeline growth and customer success.
  • I want to make sure we are winning the hearts and minds of our partners so that they will become loyal advocates of IGEL. We will accomplish this by training and mentoring them in a purposeful manner that will allow them to acquire new customers and increase wallet share of existing customers.
  • I am working with my colleagues in our Customer Success team to draft a framework and program to have partners enter, and get accredited to provide Support, Health Check, and Renewals services.

I’m looking forward to working with our team to deliver an exceptional partner experience. Despite the pandemic, there is tremendous opportunity for the channel to deliver products and services that support companies in the post-COVID era. IGEL and our 90+ ecosystem partners are here to help!

Feature image used under license from Adobe Stock.

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Why Partners Choose IGEL for VDI and Cloud Workspaces https://www.igel.com/blog/why-partners-choose-igel-for-vdi-and-cloud-workspaces/ Wed, 25 Mar 2020 13:00:49 +0000 https://www.igel.com/?p=23038 IGEL partners collectively agree: for virtual desktop infrastructure (VDI) and cloud workspace implementations, there really isn’t a solution like IGEL OS. IGEL’s laser focus on end user computing, with simple and consistent endpoint management, and the portability and flexibility to…

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IGEL partners collectively agree: for virtual desktop infrastructure (VDI) and cloud workspace implementations, there really isn’t a solution like IGEL OS.

IGEL’s laser focus on end user computing, with simple and consistent endpoint management, and the portability and flexibility to transform any device into a managed IGEL endpoint, make the IGEL solution unique.

Jim Veraldi, Vice President, Data Center Solutions, Ingram Micro comments,

The thing about IGEL that makes them unique is that they’re focused on end user computing. If you look at any of their competitors, it’s a side business for them. But with IGEL all their engineering resources and dollars go into end user computing and that sets them apart for anybody else.”

Matt McKinnon, Enterprise Sales Manager, Forthright Technology Partners says,

IGEL’s real secret sauce is the ability to manage the 10s of thousands from one console. They truly don’t have a competitor in that space.”

Watch their comments on this video: Working with Endpoint Pioneer IGEL on VDI and Cloud Workspaces – Part 1

But the value doesn’t stop at the IGEL solution, partners also trust working with IGEL throughout the sales and implementation process. Partners consistently tells us that we will stop at nothing to enable their success and that IGEL is not only easy to work with but a true partner in every way.

Take it from Vishal Ganeriwala, Senior Director, Product Marketing Services at Citrix, who says,

Citrix and IGEL have been long-standing partners. IGEL is really easy to work with as a partner and we have together brought in many solutions to our customers including the flexibility and low-cost options our customers enjoy especially with IGEL OS…”

Ron Lish, CEO at Cortek Services agrees,

The best part about IGEL is they only work with partners. So, they not only have a great product – arguably the best – but we can trust them in all the deals. They are great in supporting pre-sales and post-sales implementation. They are really someone we can trust both technically and on a sales side.”

Watch them in this video: Working with Endpoint Pioneer IGEL on VDI and Cloud Workspaces – Part 2

If you’re a partner supporting the rapid growth of VDI and cloud workspaces, learn more about the IGEL partner program today. We are committed to drive 100% of our sales through the channel and in doing so support our channel partners with robust sales support, marketing programs and passion. Because we know that our partner’s success is our success.

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IGEL and eLumin are Bringing Secure Digital Workspaces to the Virtual Classroom https://www.igel.com/blog/igel-and-elumin-are-bringing-secure-digital-workspaces-to-the-virtual-classroom/ Fri, 07 Jun 2019 07:00:00 +0000 https://migrate-igel.pantheonsite.io/blog/igel-and-elumin-are-bringing-secure-digital-workspaces-to-the-virtual-classroom/ Today’s students are the first generation born into the digital transformation age. They come to the classroom expecting the same speed and utility they have with their smartphones and smart watches. They also expect anytime, anywhere access to their school-related…

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Today’s students are the first generation born into the digital transformation age. They come to the classroom expecting the same speed and utility they have with their smartphones and smart watches. They also expect anytime, anywhere access to their school-related applications. What they don’t worry about is how their classroom endpoint device is delivered, or how secure the environment is. That’s where IGEL and eLumin come on the scene.

IGEL, via its next-gen edge OS for AWS cloud workspaces, and eLumin, which delivers Amazon WorkSpaces to the classroom, are teaming up to provide students round-the-clock, secure access to their virtual applications – regardless of the device they are using. It’s the hallmark of IGEL’s endpoint management approach, serving people, whether students or workers, who now demand this level of flexible, secure access to their applications. Students now have everything they need on their device – a turnkey experience and one IGEL OS users are well accustomed to enjoying.

IGEL’s secure Linux OS and its Universal Management Suite, which enables efficient, centralized endpoint management, and eLumin’s integrated management of Windows and learning applications, combine to solve four main education needs:

  1. Productive and responsive student and staff experience
  2. Efficient and reliable remote management
  3. Seamless technology integration
  4. Proactive security approach

As eLumin President Greg M. Smith remarked, “Technology should never get in the way of life, learning or accomplishment.”  We wholeheartedly agree. Working together, eLumin and IGEL will bring a seamless, secure learning experience to tomorrow’s innovators!

Please spend a few minutes listening to our webinar with eLumin and Amazon to gain further insights into our new cloud-based education partnership.

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Together Login VSI and IGEL deliver deep application test and availability monitoring for the digital workspace https://www.igel.com/blog/together-login-vsi-and-igel-deliver-deep-application-test-and-availability-monitoring-for-the-digital-workspace/ Tue, 12 Feb 2019 08:00:00 +0000 https://migrate-igel.pantheonsite.io/blog/together-login-vsi-and-igel-deliver-deep-application-test-and-availability-monitoring-for-the-digital-workspace/ Guest Blog: Blair Parkhill, Director of Products at Login VSI Last week we announced a partnership with IGEL that enables Login PI integration in a radical new way, giving our joint customers the ability to deploy our synthetic user technology to endpoints around…

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Guest Blog: Blair Parkhill, Director of Products at Login VSI

Last week we announced a partnership with IGEL that enables Login PI integration in a radical new way, giving our joint customers the ability to deploy our synthetic user technology to endpoints around the world. (View the announcement here.) What I am amazed by is the simplicity of this solution and the ability to reduce cost by leveraging IGEL software-defined endpoints. Let’s take a quick look at what this means and how it works.

HEALTHCARE USE CASE

First let’s start with a use case. We aren’t limited to healthcare with this solution, but since it is one of our largest markets, let’s just use it as an example. In this scenario we have several clinics that are all operated by the same enterprise, therefore they share an electronic medical record (EMR) system. Typically, these clinics all start with a practice management system, the one the front desk admin uses to get patients checked in and records updated. If this isn’t ready in the morning when doors open, then the practice will see fewer patients, customer experience goes down and so does revenue. In many practices, the doctors try to see as many patients a day as possible.

The office admins will typically show up just before work starts. They’ll fire up their system and get it ready to check in the first patient. But, what if that system isn’t available at that clinic, or what if the practice management interface is extremely slow? Well, this all could have been prevented. By running Login PI Launchers at each of these clinics, the virtual users will consistently login to the desktop, open the application, run queries, update records, etc.… When this happens 24×7, any availability or performance issues will be alerted to the operations team, who can remediate the issue, before the staff starts to show up for work. The same method can be applied to any practitioner workflows as well. You wouldn’t want your doctors or nurses to have to wait for their EMR apps to start up or update, which again reduces the volume of patients which can be seen in a day.

The moral of this story is that you don’t have to wait for your real users to show up to identify an issue. The synthetic virtual user is sensitive to any change in lag or latency at the endpoint and will report any changes in user-experience within the application workflow.

THE BENEFITS OF USING LOGIN PI WITH IGEL

Ease of use

When it comes to performance testing and monitoring, typically there are some steps that need to be followed to setup the solution. Agents, software, databases, servers, network configurations, discovery, etc.… are all common steps in deployment. What is so amazing about this solution with IGEL software-defined endpoints is that you can take one of their thin-clients or an unused laptop (after running their UDC), assign the Login PI profile to it, reboot it, and voila… your Login PI launcher is up and running and reporting metrics back to the virtual appliance about logon success, logon timing, protocol latency, application start times and application interaction times.

Cost

The idea of being able to double-duty an existing end-point at a remote site, or converting a decommissioned piece of hardware to use as a Login PI launcher is phenomenal. With Login PI and IGEL you don’t need a virtual or a physical machine dedicated to the function of being a launcher. This means that there is no additional hardware cost and due to IGEL being completely a Linux based solution, there is no cost to license another Windows instance.

HOW THE SOLUTION WORKS

Without going too far into the weeds, this solution is enabled by a couple different features. The first is the ability for an IGEL end-point to be able to run software from a custom partition. The second is the small amount of Login PI software that sits on this partition and enables the launcher to run. After these two things are done, all you simply do is create a profile and assign it to an end-point. Of course, you’ll need to have the pre-requisites of IGEL UMS, Login PI and the proper licensing. If you want any help or further details on this implementation, please don’t hesitate to reach out to us at www.loginvsi.com.

STAY TUNED

There will be much more to come regarding this partnership and the many great ways to use Login PI with IGEL.

FUN FACT

I.G.E.L., the company’s name, is an acronym for a series of German words I cannot understand, but did you know that the word Igel in German means hedgehog? Hence their brilliant logo!

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IT Baller Finalist Diversicare Performs Seamless Companywide Virtualization with IGEL https://www.igel.com/blog/it-baller-finalist-diversicare-performs-seamless-companywide-virtualization-with-igel/ Tue, 18 Dec 2018 08:00:00 +0000 https://migrate-igel.pantheonsite.io/blog/it-baller-finalist-diversicare-performs-seamless-companywide-virtualization-with-igel/ Voting for your favorite IT Baller Testimonial story comes to a close today! The final story in our IT Baller Finalist series showcases a compelling story in the healthcare market: Diversicare, a Tennessee-based provider of post-acute care facilities. After acquiring…

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Voting for your favorite IT Baller Testimonial story comes to a close today!

The final story in our IT Baller Finalist series showcases a compelling story in the healthcare market: Diversicare, a Tennessee-based provider of post-acute care facilities.

After acquiring 22 centers already on a Citrix VDI platform, Diversicare wanted to transition to companywide virtualization and move from outdated fat clients to modern endpoints. Its goals were two-fold: to execute a facelift on old equipment without having to spend heavily on new machine investment, and to lower its IT footprint to enable easier acquisition of facilities in the future.

After looking for an endpoint solution that could integrate with Citrix, was turnkey and could enable integration and standardization across all its 76 centers, in 10 states, Diversicare chose IGEL‘sUD Pocket and the IGEL Universal Management Suite (UMS).

Diversicare is an IT Baller finalist because CIO April Marbury, Shanna Persful, Director of IT Operations, and their team have shown that by using IGEL’s thin clients and centralized endpoint security and optimization they have been able to reduce demands on IT staff. At the same time, they’ve quickly and seamlessly transitioned to a modern, virtualized desktop infrastructure.

Literally overnight, Diversicare can transition a center to modern endpoints by repurposing old hardware with IGEL’s UD Pocket, and then manage all these endpoints with a simple drag and drop interface on the IGEL UMS.  IGEL also provides a secure, consistent user experience for nursing staff accessing Electronic Medical Record systems for patient data.

The end benefit? In the first year of IGEL deployment, Diversicare expects to save more than $600K in hardware refresh and software licensing costs.

“We chose IGEL for its simplicity and support. They delivered on that and much more.”

-April Marbury, CIO Director, Diversicare

Learn more about Diversicare’s use of IGEL in this video: https://it-baller.com/diversicare

Then VOTE for your favorite story! Voting ends today. Click here to case your ballot! The winner will be awarded $20,000.

Interested in learning more about how IGEL’s UMS can help you? Visit this webpage.

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